2. Chicago Chop House

Split Plate Charge Turnoff
Would not recommend based on split plate charge policy. It's too bad a $10 split plate charge policy ruined a $350 meal experience as food was really good. When brought this to attention of waitress and management was simply told "that's the owners policy" and it was obvious this feedback has been given in the past. A note to the owners--Bill Farrahi, Susan Gayford & John Pontarelli-- that when customers spend this type $ for a meal and "experience of fine dinning" split plate charges do not sit well given drinks, appetizers & sides were ordered along with an entree. There are so many places to eat in Chicago and have never had another restaurant make this an issue; some of your competition even encourages sharing entrees. I will never dine here again and recommend my friends and business asssociates dine elsewhere purely out of principal.

Went there last night with some friends from out of town, The waitress was very rude and overbearing. There were ten of us and the following occured: 3 steaks ordered with crab meat and bernaise sauce arrive with cold crab and sauce. When we asked for them to be heated we were tiold that the sauce is supposed to be cold. When we still asked for them to be heated we were acutally told by our waitress, Blanch, that heating them would ruin the sauce. Not accepting this as an answer we finally made her take them back to be reheated. When they arrived we had no idea whose steak was whose. 1 steak was totally overdone and when we complaned the waitress, Blanch, actually had the nerve to tell us that it was not overdone. This must occur often because she actually had a flahlight to check the steak. The other steaks were not very hot when they arrived either but those 4 were ok to eat. I would NEVER recommend this place to anyone. Not with all of the other quality steak houses in town.

Being a Chicago resident and having been to most of the other "name" steakhouses in the city I was very much looking forward to Chop House and their much acclaimed prime rib...a serious $170 disappointment for two. The steak itself was the #1 let down of the night, but Chop House found many other ways to make the overall dining experience one of the worst meals I have ever paid for. The accompanying potato dollop - pathetic, the complimentary salad - 3 pieces of lettuce swimming in dressing and with a $1.50 surcharge for bleu cheese dressing (that was not mentioned when I ordered), the Russ Fries - about 6 glamorized french fries for $5, the dessert - dried out homemade chocolate cake. As for the prime rib itself, I had to send it back twice because it was grossly undercooked. I ordered the steak medium and it was very rare both times, which is kind of a bad screw up when you're paying for premium food and service. Finally the 3rd time was almost the charm, the steak arrived, cooked this time but the payoff was lacking, it was simply a bland piece of beef. The staff was sorta friendly in ensuring I was satisfied, but they could have gone a lot further to alleviate my dining issues. I have never sent food back and I have never written a review, but thanks to Chop House and their ineptitude I have now done both. Talk about a place that survives on tourism, expensible business dinners and local misperception.