3. Chai's Island Bistro

Along with 7 friends, I recently had dinner at Chai's Island Bistro. While the food was outstanding, we had a horrible experience. Shortly after our appetizers, the band started to play. They were clearly excellent musicians, but the noise level at which they played was deafening. This made it totally impossible to speak with our friends and was most likely deleterious to our hearing. Once it became apparent that this noise level was going to continue, I asked the manager if it would be possible to lower the volume. He told me that many customers had complained about this, but that they were unable to do anything about it because it would offend the band. Although we had a pleasant conversation, it was clear that the management was more concerned about the feelings of the band than the well being and/or dining experience of its customers. To add insult to injury, as we were leaving the restaurant, the band leader said into the microphone "I'm so happy to see you leave". Clearly his ego blinded him to the fact that his music was simply too loud. This situation is truly a shame as the food is very good, but the climate in the restaurant on the nights this band is playing (which I believe is very often) is impossible.