223. Blue Water Grill

Everytime I go to this stunning restaurant, my meal is consistently top-notch. Was just there a few nights ago and ordered the John Dory - one of the chef's specials. It was off the charts good! Can't wait to go back!

I recently dined at Blue Water Grill for lunch. We were one of the first diners entering the restaurant which at the time had about 5 tables filled. I asked for a table by the window. After a consultation, we were seated in the corner near the raw bar. I ordered the fixed price lunch. The carrot-ginger soup with shrimp arrived. While eating the soup, I had a hard time cutting into the shrimp (the only one in the meal) and found that 2/3 of the shell was still on. I showed this to our waiter who did nothing. In fact, no one cleared our soup dishes when the entree arived. We didn't see our waiter again for 20 minutes and I had to ask the manager to see him. In the mean time, we repeatedly asked for water and iced tea refills. Our empty plates remained on our table until we asked for them to be removed. After I spoke with the manager, she sent a complementary dessert, however, we sat there with no silverware and literally no one to flag down to get some. We eventually gave up and left. On the way out I spoke with the restaurant manager, who gave me her business card asking us to re-dine with them at a later date and she woud "take care of us". When I called, she of course remembered us, however "taking care of us" must mean something different to her than to an upset diner. There are some great restaurants in NYC and no one needs to be treated like this.