3. Franco Ferrini Shoes

owner is definitely not customer service oriented. while the sales staff was pleasant, they reflect his lack of finesse! unfortunately, my first visit was my last.

I love all the girls who work there, they make everyone feel just as important as if they were all their favorites.

They have great shoes and great service. I, however, find that they are too pushy and try to sell you all they can[...].

Return policy needs to be more customer-oriented and consistent. Customers should be allowed to exchange for a different size if it's discovered that the wrong size merchandise was delivered. Especially when the mistake is discovered within 24 hours of purchase.

Trollbeads selection and presentation is ideal. Great customer service.