7. Managing Difficult Conversations at Work: The Elephant in the Room

The Buzz -- Fix it or forget it is a great life strategy, but how do you do it? Managers tend to avoid difficult conversations, until they can avoid them no longer. These dreaded confrontations, when they finally do occur, often cause hard feelings and damaged work relationships, strengthening the natural tendency to avoid them. You can learn a pragmatic approach from Laura Asbell, Phd Psychologist and Lunell Haught, PhD Certified Management Consultant. How to recognize an elephant in your room. How to teach it to work with you. If that doesn't work, how to let it out.