2. Empress Room

Restaurants like this are rare these days where they focus on pampering the customer with great service. I remember to food being pretty darn good, but honestly, it was a couple years ago, and the details I rmeember most is being treated like royalty. I'll never forget it.

Service excellent. The Empress' tea was a good recommendation. Average food; some of the sandwiches weren't the freshest. Lasting impression: very expensive for a "tea" relative to other comparable places around the world. Would I recommend it? No, based on the price alone. It's just not worth it. There are better places to enjoy an afternoon / high tea at a reasonable price. Unfortunately, the Empress can get away with its pricing as there's probably not much competition in Victoria.

Superb.

Wonderful experience, beautiful decor, and ambiance, location was great, tea was to die for, food was above average, but $50 per person! Didn't get that much food which was like production service. For that price, food production should have been hidden and plastic wrap taken off of mass produced food BEFORE to came into the main room. Ruined some of my ambiance. Where was the Devonshire cream for the sconces? But still something to experience once.

We enjoyed the tea at the Empress, however, it was bit pricey. Also, I received an empty souvenir can of tea. This kind of mistakes shouldn't be happening at Empress. Otherwise, a wonderful experience.

Although tea in the Empress Room is tops for ambiance and service, the pricing, which may refer to dinner entrees, shown in this Virtual Concierge description is very misleading, since most of the article seems to refer to the tea. We went for afternoon tea there and were quite overwhelmed when we got the bill averaging about $60 per person for the tea.

The food was exquisite, the staff (especially Jordan) was attentive, and the ambiance exceptional. In short, I can't imagine a finer dining experience.

Fabulous new menu, chocolate soufflé to die for. Service impeccable but not formal.

excellent "mark" and staff

Lovely music and view provide nice ambiance to the "tea experience." More variety to the sandwiches would improve the overall value and quality of this light meal. A touch of chocolate would serve as a nice enhancement. Service is attentive and the tea is hearty and flavorful.