Best Airport Service / Amenity (2018)


Airports across North America are finding innovative ways to offer travelers a comfortable, enjoyable transit experience. From spas and gyms to movie theaters and play areas, these 10 services and amenities were nominated by Airport Revenue News and voted the best in the industry by 10Best readers. 

  • The Club At SJC

    The Club At SJC
    San Jose International Airport (SJC)

    All travelers flying out of San Jose International Airport are invited to The Club At SJC, a comfortable, naturally lit lounge area equipped with snacks and beverages, charging stations, work areas, shower facilities, Direct TV and stellar sunset views.
    Photo courtesy of Norman Y. Mineta San Jose International Airport

  • XpresSpa

    Los Angeles International Airport (LAX)

    Passengers traveling through Terminal 5 at LAX can unwind at XpresSpa with a menu of body massages, manicures, pedicures, facials and hair styling services catered toward the busy traveler.
    Photo courtesy of Carl Mueller / Flickr

  • Be Relax

    Be Relax
    John F. Kennedy International Airport (JFK)

    Located in Terminal 5 at JFK International, Be Relax invites travelers to step inside for a full range of treatments, including massages, facials and nail treatments. Oxygen or aromatherapy treatments are offered with each service to help take the stress out of travel.
    Photo courtesy of Be Relax

  • Escape Lounge

    Escape Lounge
    Minneapolis–Saint Paul International Airport (MSP)

    Travelers from all airlines at Minneapolis–Saint Paul International Airport are welcome within the Escape Lounge, a 5,000-square-foot space equipped with free WiFi, food, drinks and an array of magazines and newspapers.
    Photo courtesy of Minneapolis St. Paul International Airport

  • ROAM Fitness

    ROAM Fitness
    Baltimore/Washington International Airport (BWI)

    ROAM Fitness, a 1,175-square-foot ADA accessible gym inside Baltimore/Washington International Airport, gives travelers a spot to stretch, lift weights or jog on a treadmill pre flight. Reservable showers make it easy to workout and catch your flight.
    Photo courtesy of Baltimore/Washington International Thurgood Marshall Airport

  • Service Animal Relief Areas

    Service Animal Relief Areas
    Hartsfield-Jackson Atlanta Intl. Airport (ATL)

    Four-legged friends traveling through Hartsfield-Jackson Atlanta International Airport are given the royal treatment with animal relief areas in each concourse. The Domestic Terminal South also offers a 1,000-square-foot dog park complete with benches and biodegradable bags for cleaning up.
    Photo courtesy of Hartsfield-Jackson Atlanta International Airport

  • Nursing Mother's Lounge

    Nursing Mother's Lounge
    John Wayne Airport (JWA)

    Mothers on the go have their very own nursing space at John Wayne Airport, complete with comfortable seating, adjustable lighting, a changing table, sink and aviation-themed artwork from local students.
    Photo courtesy of John Wayne Airport

  • Goodlife Fitness

    Goodlife Fitness
    Toronto Pearson International Airport (YYZ)

    Travelers who want to be productive at the airport can now sneak in a quick workout at Toronto Pearson, thanks to Goodlife Fitness. Passengers can even rent a Reebok clothing and shoe bundle and clean up in a modern changing room.
    Photo courtesy of Toronto Pearson International Airport

  • Comfort Zone Spa

    Comfort Zone Spa
    Jacksonville International Airport (JAX)

    Comfort Zone Spa offers Jacksonville travelers a full-service spa experience post-security. Treatment options include seated and table massages, foot massages, manicures, pedicures and reflexology, often using products made by local Florida artisans.
    Photo courtesy of Jacksonville International Airport

  • Terminal Getaway Spa

    Terminal Getaway Spa
    Orlando International Airport (MCO)

    Travelers passing through Orlando International Airport will find a menu of travel-inspired treatments at Terminal Getaway Spa, including 45-, 60- or 90-minute massages, quick manicures and other nail and facial treatments.
    Photo courtesy of iStock / gilaxia

The top 10 winners in the category Best Airport Service / Amenity are as follows:

  1. The Club At SJC - San Jose International Airport (SJC)
  2. XpresSpa - Los Angeles International Airport (LAX)
  3. Be Relax - John F. Kennedy International Airport (JFK)
  4. Escape Lounge - Minneapolis–Saint Paul International Airport (MSP)
  5. ROAM Fitness - Baltimore/Washington International Airport (BWI)
  6. Service Animal Relief Areas - Hartsfield-Jackson Atlanta Intl. Airport (ATL)
  7. Nursing Mother’s Lounge - John Wayne Airport (JWA)
  8. Goodlife Fitness - Toronto Pearson International Airport (YYZ)
  9. Comfort Zone Spa - Jacksonville International Airport (JAX)
  10. Terminal Getaway Spa - Orlando International Airport (MCO)

Airport Revenue News (ARN) worked with industry experts to vet and nominate 15 finalists in this category, and USA TODAY 10Best readers had four weeks to vote daily for their favorites.

10Best and USA TODAY extend their congratulations to all the winning airport concessions.

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