Best Business & First Class (2020)


Flying in these airlines’ premium cabins makes it easy to forget you’re on an airplane at all, with luxe amenities like lie-flat beds, widescreen TVs for personal entertainment and multi-course meals prepared by onboard chefs.

  • Japan Airlines

    Japan Airlines

    The first class JAL Suites feature woodgrain interiors, Airweave Dual Mode mattress pads, 23-inch screens, a retractable privacy partition and plenty of storage. The newest JAL Sky Suite business class seats lie fully flat in a space that feels more like a private room.
    Photo courtesy of Japan Airlines

  • All Nippon Airways

    All Nippon Airways

    Business class on ANA All Nippon Airways means direct aisle access and staggered seats for added privacy. The line’s newest first class seats include a privacy door, plus amenities like a premium wine selection, Japanese cuisine in collaboration with Nogizaka Shin and a Nishikawa AiR bed pad for sleeping.
    Photo courtesy of All Nippon Airways

  • Emirates


    Emirates offers flat bed seats, minibars, widescreen TVs and access to an onboard lounge on their A380 flights. First class gets even better, with privacy doors, on-demand dining, an onboard shower spa, personal lighting and temperature controls and personal widescreen TVs.
    Photo courtesy of Emirates

  • Air France

    Air France

    Business class passengers on Air France enjoy a full-flat bed, direct aisle access and a multipurpose area that can serve as a desk or dining table. La Premiere, the line’s first class cabin, offers even more luxury in the form of private cabins and food from Michelin-starred chef Jean-François Rouquette.
    Photo courtesy of Air France

  • Lufthansa


    Lufthansa business class on long haul flights means fully flat bed seats and an open-plan design that lends a sense of space to the cabin. First class passengers are greeted by a personal assistant at their destination airport, with seats that feature mattress pads and temperature-regulating duvets.
    Photo courtesy of Lufthansa

  • Qatar Airways

    Qatar Airways

    Qatar’s award-winning business class includes dining on-demand, more than 4,000 inflight entertainment options, amenities from Castello Monte Vibiano Vecchio and lie-flat seats. First class passengers enjoy amenity kits from Bric’s, sleeper suits from White Company and seats that can be used as a private office with power outlets and wifi or beds with Frette linens and a duvet.
    Photo courtesy of Qatar Airways

  • Singapore Airlines

    Singapore Airlines

    Singapore Airlines offers three classes of luxury – business, first and suite. All seats recline into beds, and inflight entertainment systems save passenger preferences for future flights. First class passengers enjoy ultra-wide seats and the opportunity to reserve main course meals up to 24 hours in advance, while suites include leather recliners, beds, sliding privacy doors and a 32-inch touchscreen with noise-cancelling headphones.
    Photo courtesy of Singapore Airlines

  • Cathay Pacific

    Cathay Pacific

    Passengers with Cathay Pacific fly in comfort in both business and first classes, with horizontal beds, luxury amenity kits from Bamford and mattress toppers for enhanced comfort. First class passengers enjoy extras like 600 thread count sheets, in-chair massages, 18.5-inch TVs and complimentary wifi. New features being rolled out include Do-Not-Disturb and Wake-Up Call buttons.
    Photo courtesy of Cathay Pacific

  • Qantas


    Business class passengers on international flights with Qantas enjoy fully flat bed seats, a private onboard lounge area and amenity kits with ASPAR by Aurora skincare products. First class suites come with comfortable armchairs and a leather ottoman for dining with a companion, bedding down service with Sheridan bedding and a pillow menu.
    Photo courtesy of Qantas

  • Etihad Airways

    Etihad Airways

    Etihad Airways offers three levels of premium cabin, all with lie-flat seats, dining on-demand and access to a lounge area. The airline truly shines with its most premium seats, known as The Residence – a three-room apartment in the sky with its own ensuite shower, private bedroom and separate living area.
    Photo courtesy of Etihad Airways

The top 10 winners in the category Best Business & First Class are as follows:

  1. Japan Airlines
  2. All Nippon Airways
  3. Emirates
  4. Air France
  5. Lufthansa
  6. Qatar Airways
  7. Singapore Airlines
  8. Cathay Pacific
  9. Qantas
  10. Etihad Airways

A panel of experts partnered with 10Best editors to pick the initial nominees, and the top 10 winners were determined by popular vote.

Congratulations to all these winning airlines!

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John E. DiScala

John E. DiScala

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