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Best large airport: Orlando International Airport wins reader vote

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Customer satisfaction is high at Orlando International

Spending time at the airport is an inevitable part of most travel experiences, and the quality of the airport itself can make a big difference. Passenger satisfaction at North American airports is on the rise, according to recent studies by JD Power, and these 10 large airports across the continent (each serving more than 15 million passengers annually) are leading the charge. 

  • Orlando International Airport

    Orlando International Airport
    Orlando

    Orlando International Airport, the gateway to the Theme Park Capital of the World, scores points for customer satisfaction, as well as its robust retail program. The award-winning art collection adds splashes of color and whimsy to the passenger terminals.
    Photo courtesy of Orlando International Airport

  • Tampa International Airport

    Tampa International Airport
    Tampa

    As locals know, Tampa ranks among the nation’s most convenient airports to navigate – it’s relatively compact, security lines are generally short and passengers will find a wide range of well-rated restaurants for a pre-flight bite, with local options like Cigar City Brewing, Goody Goody and Columbia Cafe.
    Photo courtesy of Tampa International Airport

  • Dallas/Fort Worth International Airport

    Dallas/Fort Worth International Airport
    Dallas

    DFW, the Dallas area’s biggest airfield and the fourth largest airport in the country, has all the amenities of a major airport. It’s also one of the country’s most connected, and passengers traveling through enjoy more than 70 food choices, plenty of shopping, plus luxuries like spas, top-notch lounges, a pet hotel and a yoga studio.
    Photo courtesy of DFW International Airport

  • Minneapolis-St. Paul International Airport

    Minneapolis-St. Paul International Airport
    Minneapolis

    MSP frequently ranks highly for its food and retail concessions, as well as ease of access. With more than 100 restaurants and shops to choose from, there's something for just about every traveler. The airport, Delta’s second largest hub, offers direct flights to 167 destinations.
    Photo courtesy of Minneapolis-St. Paul International Airport

  • Denver International Airport

    Denver International Airport
    Denver

    Denver International Airport ranks among the most visually striking in North America, and it also wins points for its stellar art collection and abundant dining options. Unlike some of the big, more congested airports further east, Denver has a light and airy feel, with most everything in easy walking distance.
    Photo courtesy of Denver International Airport

  • Detroit Metropolitan Wayne County Airport

    Detroit Metropolitan Wayne County Airport
    Detroit

    Detroit’s airport has evolved from a poorly rated airport to one of the nation’s best in customer satisfaction ratings, with service to more than 140 domestic and international destinations. It’s Delta’s second-largest hub. Despite its size, the airport wins points for being easy to navigate, with a modern, well designed terminal ranked highly for both shopping and dining.
    Photo courtesy of Detroit Metropolitan Wayne County Airport

  • San Diego International Airport

    San Diego International Airport
    San Diego

    Travelers passing through San Diego will find an airport loaded with amenities (especially in Terminal 2), natural light, a relaxed vibe and an excellent record for on-time flights. It’s also well-located and easy to get to from downtown.
    Photo courtesy of San Diego International Airport

  • Reagan National Airport

    Reagan National Airport
    Arlington, Va.

    Ronald Reagan Washington National Airport is the closest airport to DC’s numerous attractions – it even has its own metro stop, making it super convenient. It also scores points for its relatively short security wait times, good dining options and excellent views during takeoff and landing.
    Photo courtesy of Ronald Reagan Washington National Airport

  • Hartsfield-Jackson Atlanta International Airport

    Hartsfield-Jackson Atlanta International Airport
    Atlanta

    Hartsfield-Jackson Atlanta International Airport consistently ranks among the country's best airports for shopping and dining, which is good news for the busiest airport in the world. Despite its size, the airport is surprisingly easy to navigate. Free wifi and charging stations are available throughout.
    Photo courtesy of Hartsfield-Jackson Atlanta International Airport

  • Austin-Bergstrom International Airport

    Austin-Bergstrom International Airport
    Austin

    Austin influences are on display throughout the city’s airport, from its local food offerings (Hut’s Hamburgers, Ruta Maya Coffee, Saxon Pub, The Salt Lick and Amy’s Ice Cream to name a few) to abundant art installations and live music on stages throughout the airport.
    Photo courtesy of Austin-Bergstrom International Airport

  • Orlando International Airport
  • Tampa International Airport
  • Dallas/Fort Worth International Airport
  • Minneapolis-St. Paul International Airport
  • Denver International Airport
  • Detroit Metropolitan Wayne County Airport
  • San Diego International Airport
  • Reagan National Airport
  • Hartsfield-Jackson Atlanta International Airport
  • Austin-Bergstrom International Airport

The top 10 winners in the category Best Large Airport are as follows:

  1. Orlando International Airport - Orlando
  2. Tampa International Airport - Tampa
  3. Dallas/Fort Worth International Airport - Dallas
  4. Minneapolis-St. Paul International Airport - Minneapolis
  5. Denver International Airport - Denver
  6. Detroit Metropolitan Wayne County Airport - Detroit
  7. San Diego International Airport - San Diego
  8. Reagan National Airport - Arlington, Va.
  9. Hartsfield-Jackson Atlanta International Airport - Atlanta
  10. Austin-Bergstrom International Airport - Austin

A panel of experts partnered with 10Best editors to pick the initial nominees, and the top 10 winners were determined by popular vote.

Congratulations to all these winning airports!

License the 10Best Readers' Choice Award Logo

 

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AlertThe Experts

John E. DiScala

John E. DiScala

John E. DiScala

Chris Lopinto

Chris Lopinto

Chris Lopinto

Gilbert Ott

Gilbert Ott

Gilbert Ott

Ramsey Qubein

Ramsey Qubein

Ramsey Qubein

Sara Rathner

Sara Rathner

Sara Rathner

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