ICE on an iPad 2 at the Fairmont Pacific Rim — Photo courtesy of The Fairmont Pacific Rim
If you've ever stayed at a Fairmont hotel, you know that you're in for an indulgent and comfortable stay that's complete with all the bells and whistles. During your stay, each guest is well taken care of and the concierge is there to answer all of your questions and get you sorted for whatever adventures you have on your to-do list.
Techy savvy guests will love the Fairmont Pacific Rim's iPad 2 devices loaded with Intelity's ICE (Interactive Customer Experience). This platform gives guests the accessibility to make restaurant reservations, do their own research and plan their local Vancouver attraction outings, arrange airport transportation, just to name a few of the luxuries ICE offers. And, it's all with a simple tap and stroke of a finger! Each of the 377 guestrooms and suites comes fully equipped with an iPad 2, making your trip planning a breeze. Although this technology is being used elsewhere, the Fairmont Pacfifc Rim is the first in Canada to implement this virtual concierge.
Having an iPad in your room is incredibly handy, but don't be shy and forget about chatting with the 'real-life' concierge in the hotel because they often have some tips and tricks to make your stay in Vancouver extra special. And, they may have a few local hidden gems up their sleeve that are under the radar and worth a visit. With the introduction of ICE and iPads, the Fairmont Pacific Rim is doing a great job of appealing to all guests; those that love technology will appreciate the iPads, while those that enjoy face-to-face interaction will be well taken care of by the hotel's personable concierge.